Quick Tip: How Do I Reach the SSA?

contact the SSA

So you might be asking, how do I contact the SSA? Maybe your disability condition has changed, or maybe you have questions that need answering. No matter what the reason is, there are lots of easy ways to get in touch:

1. Give them a call—Call 800.772.1213 to get in touch with the SSA’s automated phone services 24 hours a day. If you need to speak to a live Social Security representative, be sure to call between 7 a.m. and 7 p.m. Monday through Friday. If you’re deaf or hard of hearing, you can call 1.800.325.0778 between 7 a.m. and 7 p.m. Monday through Friday.

2. Send an email—You can also email the SSA support team from this webpage. Word of the wise: when sending an email, never include any Social Security numbers in your message.

3. Visit a local office—If you’re more of a face-to-face kind of person, click here and enter your zip code to find an SSA office near you.

4. Write them a letter—The SSA encourages you to call, email, or visit an office before you send a physical letter, but if snail mail is your style of choice, you can write to their Office of Public Inquiries at this address:

Social Security Administration
Office of Public Inquiries
1100 West High Rise
6401 Security Blvd.
Baltimore, MD 21235

If you do write a letter, be sure to include your Social Security number and your claim number in the message. Also note that you should not be sending any applications to this address or any documents needed to request a Social Security number or benefits.

For even more information about the SSA, check out their FAQ page here.